You will be charged for platform and solution plans one month in advance (or one year if you take advantage of discounted pricing for longer terms).
Any usage based charges such as number of active members will accumulate during the calendar month and be charged on the last day of the month.
All charges are applied to and measured by organization.
Changes resulting in increased period charges will be result in the difference in pricing being applied immediately on a prorata basis for the remainder of the billing period.
Plan cancellations or changes resulting in decreased period changes will take affect at the end of the billing period.
You can manage all aspects of billing and plan and solution selection via the Organization dashboard.
Contact us if you have queries or require assistance.